The setup process is pretty simple and straightforward.
Some of our forms are set up to collect account and billing information.
The information we collect with each new order includes:
- Account information for company ordering the service
- Organization information for the company to utilize the service
- User information for the user to access the service
- Service selection
- Required licensing information*
After submission of your order, you will view a confirmation page with the order information. You should print that page for your records. If you made an error on the order, please reference the order date and time when contacting us.
Our accounting department will contact the party listed as the Billing Account Administrative Contact to obtain credit card or bank information for payment of services. You can expedite this process by contacting billing@insynq.com immediately after placing an order to setup a new account, and providing your billing data therein. We strongly recommend that you do not simply email your credit card information to us.
When your account is ready, you will receive an email notification with your login information and quick startup guides. If at any time you wish to have assistance accessing your service or moving data to/from the hosting environment, please contact our support department at support@insynq.com.
