Accounting Online - Ways to Work Closer With Your Clients
It's better than being there!

Internet-based computing was once seen more as a fad than a solid business decision. But the Internet and connectivity, Web-based applications, and the infrastructure necessary to deliver - securely - these services has matured to a level where small and large businesses alike can participate safely and cost- effectively. Internet-based computing has become an important component of collaborative working environments, and your business can leverage these resources to work better with your clients and staff, increase cost and time efficiencies in your business, and subsequently increase your profitability and profit potential.

Session Shadowing - It's Better Than Remote Control! Having the ability to join with online user sessions and see what they see provides you with a level of service and support never before possible! Share screens, and share control of the mouse and keyboard. You can train, support, and help your clients and online users more effectively when you can join with their online session in real-time. This service provides you with the additional support tool you need to help your clients and team members when and where they need it. Sign up now, and get ready to make the most out of the busy season ahead!

Developed specifically for accountants and Advisors Session shadowing capability has been developed especially for our accountants and Advisors who want to work even closer with their clients by offering instantaneous online assistance and training services. Using the virtual desktop, you can connect directly to the session of any client or team member running the hosted application service (the virtual desktop or the AccountingStation service). This capability - called "session shadowing" - allows you to share the screen with your online client, and lets you have control of the mouse and keyboard, too. It's just like remote control, but it's better because you're both already online working together on the e-Accounting servers. With just a click of the mouse, you can be controlling your client session and helping them directly. This service is based on the same technology that allows our support teams to connect to your online session to resolve technical problems or assist with training and service orientation.