Practice Development News March 2008
 
In This Issue
Awesome!
Down Economy Means Fraud is Up
IT Security: Michael Ehart
Office 2007 and more at GrooveComputing.com
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More Applications, More Choices

InsynQ has been delivering innovative online application services since 1997, and we're still building the solutions and services that businesses need to compete in today's highly mobile environment.

As the first hosting partner for Remedy Corporation CRM (customer relationship management) and ITSM (information technology service management), announced in February of 2000, InsynQ launched one of the first CRM practice centers available via the net.

As Macola's hosting partner for the Progression series of accounting and finance applications (also announced in 2000), InsynQ proved that small and mid-market businesses could benefit from managed applications and desktop services just as their enterprise counterparts do.

As the creators of the e-Accounting service model and brand, InsynQ proved the value of online accounting to the small business market with the introduction of QuickBooks hosting services, and continues to advance the model which allows accountants, outsourcers, and their client businesses to work seamlessly together, online, all the time.

Today, InsynQ continues to evolve desktop and application hosting services for businesses of all sizes.  We regularly add new applications or solutions which integrate with QuickBooks, as well as those that solve important business or process problems for our subscribers.

InsynQ is also pleased to announce a new datacenter and delivery platform for hosted application services - our Southwest Farm, delivering  service under the brand GrooveComputing.com.  The Groove Virtual Office offers hosting for Microsoft Office 2007, as well as Office Accounting, QuickBooks, ACT! and  other popular business applications.  With the Groove Virtual Office, you are able to get all the features and benefits of the updated Microsoft Office Suite applications, and have the other applications your business needs as well.


Check out our new delivery at www.GrooveComputing.com.

It's your office.  Virtually.

GrooveComputing is another quality computing solution from InsynQ, your Computing Utility Company.
 
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e-Accounting Solutions provides you with a variety of tools and services that have proven effective in helping our professionals grow their businesses, increase their profitability, and create niche or specialty service offerings. Our application hosting solutions eliminate the effects of time and distance - allowing you to interact in real-time with your clients' business applications and data from anywhere at any time. Be an on-the-spot CFO, or provide outsourced bookkeeping services without the travel time.
 
Down Economy Means Fraud is Up

As the economy struggles through these difficult times, analysts have warned businesses to be wary of increased fraud risk. If the economy enters into a full blown recession, the risk of fraud will grow dramatically, and most corporations will be very vulnerable.

When business revenue declines, there is increased pressure on personnel to perform. This results in changes in a company's risk environment. The effectiveness of internal controls may be reduced as businesses struggle through sluggish business cycles. The impact is often felt throughout the entire company as there are no departments where the increased pressure to perform will not increase the possibility of fraud.

Even the things that most managers view as a means to stabilize the business can increase the risk of fraud. For example, reducing the workforce through layoffs, terminations or early retirement typically increases the risk of fraud by creating potential conflicts with exiting employees. And fewer employees usually means that there are fewer individuals performing basic review functions, increasing the risk that fundamental controls will break down. Reductions in employee compensation due to decreased profits may also expose the business to increased risk. The temptation to supplement lost income may be too great for some employees, and fewer people enforcing internal controls may provide the means for fraud against the company and its customers.

Revenue recognition may represent another area of potential risk for the business. When there is significant pressure to perform, accounting personnel may feel tempted to improperly recognize sales before the actual shipment of the product to the customer is made. Inflating revenues at period-end to meet earnings estimates happens even in a healthy economy, but the activity tends to increase dramatically during an economic downturn.

The most effective deterrent to fraud is the fear of getting caught. Every business must protect against fraud, and a company-wide training initiative may be the best initial approach. Creating an "ethics code of conduct" for your employees to follow, along with the encouragement to report questionable activities throughout the organization, helps to make potentially dishonest employees think twice about participating in fraudulent activities.
 
IT Security: Michael Ehart HIPAA Certified Security Specialist

As you may have noticed, we security people are a strange lot. We spend endless hours hardening our systems, working on intrusion detection, firewalls, virus protection and eradicating spyware, when we know that four times out of five, the outside is not where the problem is going to come from. You see, for all the media image of the hotshot teen hacker in his mother's basement, fingers flying across the keyboard at 90 miles an hour while he slurps down Jolt cola and oogles the latest supermodel poster as he simultaneously cracks your corporate system and plans his next D & D session is just that: a media image. Chances are your next security breach will come from someone who looks just like the person sitting in the cubicle next to yours.

That's because your next security breach most likely will come from the cubicle next to you, or from someone else in your office. Studies show that far more than half of all system security problems, including things like malicious software, fraud, theft or data loss come at the hands of employees. Factor in the fact that companies are understandably loath to report problems that happen inside their workforce, and you can see why some experts raise the ante from more than half to more like 80%.

And when the economy slows, it just gets worse. Downsizing can create resentment among workers who are retained and there are fewer resources for oversight. So what do you do? The same as you've always done, of course, just smarter. Be alert for the tell-tale changes in behavior. Employees who won't take vacations often are hiding something. On the other side of the scale, poor attendance or excessive tardiness from an employee who was formally reliable often can signal a dangerous dissatisfaction, as can changes in appearance.

Be alert for changes in your behavior, as well. If business is tight, or workloads have increased due to things like hiring freezes or downsizing, there is a real temptation at the top to slack on things that seem tangential to the mission. Sadly, from a security point of view, many managers have a difficult time seeing security issues as vitally important until after they have been burned. Make sure you are following security procedures and lead by example. Enforce things like password policies and log-offs and follow them yourself, because your employees are watching you, too.

Visit Michael's blog:  ComplyWithMe
 
 

Come on out of your office.

It's groovy out here.


 

Groove Computing

The Groove Computing Virtual Office gives you the service your business needs to handle multiple locations or a remote workforce, keeping everyone operating in-sync.  Groove Computing offers the best in hosting services for Microsoft Office 2007, Office Accounting, Dynamics and much more.

Visit us today at www.groovecomputing.com


 

GrooveComputing is another innovative application service from InsynQ
 

 
 
Keeping Up With QuickBooks
 
 
 
QuickBooks 2008 products are now rolling out in the e-Accounting datacenters.  You can subscribe to hosting for QuickBooks Pro or Premier Accountant in the shared farm, or Pro, any Premier "flavor", and Enterprise in custom environments.

If you're currently running QuickBooks 2005 versions with us, be prepared to upgrade your licensing and hosting service in the next several months.

InsynQ will sunset hosting for QuickBooks 2005 on June 1st, so don't wait until the last minute to get your accounts updated.